Frequently Asked Questions

Get answers to common questions about Soothing Serum.

Apply within 15–30 minutes after sugaring once the initial cooling has begun. The serum soothes and gently exfoliates, reducing irritation and helping prevent ingrown hairs. Always follow your esthetician’s guidance and patch test if you have sensitive skin.

Yes. Formulated with mild AHAs plus calming aloe and cucumber water, the serum exfoliates without aggressive irritation. Start with once-daily or every-other-day use and perform a patch test. Consult your dermatologist if you use prescription topical treatments.

Use 2–3 times per week after your skin has recovered from sugaring. Consistent gentle exfoliation helps free trapped hairs and smooth follicles. Adjust frequency based on tolerance and reduce use if you notice excessive redness or peeling.

Yes—this serum layers well under lightweight moisturizers or sunscreens. Avoid using it the same day as strong retinoids, benzoyl peroxide, or high-strength chemical peels to prevent overstimulation. When unsure, space treatments or ask your esthetician.

Most clients feel only a mild tingling from the AHA. Soothing botanicals minimize irritation, but if you experience sharp burning or severe discomfort, discontinue use and consult your esthetician or dermatologist.

Store in a cool, dry place away from direct sunlight with the lid tightly closed. Unopened shelf life is typically 18–24 months; once opened, use within 6–9 months for best potency. Check the product label for batch specifics.